Free shipping on Metro Manila orders over ₱5,000100% authentic, sourced in Brisbane & shipped to Manila
Legal

Privacy Policy

Last updated: 19 June 2026

AUS to MNL respects your privacy. This policy explains what information we collect, why we collect it, and the choices you have. We handle your data in line with the Philippine Data Privacy Act of 2012.

1. Information we collect

When you shop or send us a sourcing request, we collect only what we need to serve you:

  • Your name and contact details (mobile number, email, Instagram or Viber).
  • Your delivery address (region, city, barangay, street, ZIP).
  • Order details — the items, colours, and quantities you choose.
  • Payment confirmation. We never see or store your full card number — card payments are handled securely by our payment provider.
  • Messages, photos, or links you send us (for example, an item you'd like us to source).

2. How we use your information

  • To process, prepare, and deliver your orders.
  • To send you updates about your order, payment, and shipping.
  • To answer your questions and prepare sourcing quotes.
  • To keep records, prevent fraud, and improve the shop.

3. Who we share it with

We never sell your information. We only share what's necessary with:

  • Couriers (such as J&T or Ninja Van) so your order can be delivered.
  • Payment providers (such as GCash, Maya, or our card processor) to accept your payment.

These partners only receive the details needed to complete their part of your order.

4. Cookies and your device

Your shopping bag and wishlist are saved in your own browser's local storage on your device — not on our servers. We may use basic, privacy-friendly analytics to understand how the shop is used. You can clear this anytime from your browser settings.

5. How long we keep it

We keep your information only as long as needed to complete your orders, keep proper records, and meet any legal requirements — then we securely remove it.

6. Your rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you may ask to access, correct, or delete your personal information, or object to how we use it. Just reach out and we'll help.

7. Children

Our shop is intended for adults. We don't knowingly collect information from anyone under 18. If you believe a child has given us their details, please contact us and we'll remove it.

Questions about this policy? Email hello@austomnl.com or message us on Instagram @austomnl.

This page is provided for general information and isn’t legal advice. AUS to MNL may update it from time to time — please check the date above.

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